Communities face common challenges when attempting to effectively respond to the range of housing and service needs of individuals and families experiencing homelessness. Examples of the challenges to be overcome include:
- Systems are focused on reporting instead of helping people.
- Data is fragmented between providers, systems, and regions.
- Coordinated Entry Systems are excluding the most vulnerable.
- First responders are often disconnected from other care providers.
- Data entry is overly burdensome on staff.
- Providers need to juggle the different requirements of their various funders.
To overcome these challenges, multiple technical objects (or services) can be integrated into a singular framework. Each service within the framework fulfills a specific functional requirement and works seamlessly with the other services through the adoption of established data exchange protocols.